Templates are the heart of your communication style with your candidates. They allow a great deal of customisation to ensure that you communicate effectively whilst automating the process.
To access the template manager click on the upper right side of the screen, into the icon next to the notification bell. Then click on My Profile, after which you can select Message Templates option.
By clicking on the Add New Template button you will have the option of creating a new one. You can integrate the blue hashtags into your messages in order to customise the candidate experience. Simply click on any of them and the platform will automatically copy them to your clipboard.
Once saved, the platform will take you back to the full list of templates. You can click on any template name in order to edit or remove it. The default message template is the message that loads by default in each candidate’s message tab. It is not being sent to the candidate unless you choose to. Especially useful when sending same message to multiple applicants.